Help and support services

A person supporting someone who looks upset. The upset person has a speech bubble and is saying something.

You can talk to someone if something in our Plan makes you upset or worried.

You can also get support if you experience violence.

A hand supporting an icon of a person, with a tick above.

There are people and services who can support you.

A person with their arm around someone else.

You can talk to someone you trust, such as a:

  • family member
  • friend.

A hand supporting an icon of a person, and a group of smiling people below.

There are also organisations who can help.

We have included some free services below.

Phone Icon and the numbers 000.

If you or someone you know is in danger, call Triple Zero.

000

1800RESPECT

1800 Respect logo.

1800RESPECT can support you if you are experiencing domestic, family and sexual violence.

A clock with an arrow showing every hour. There is a tick on it, and a phone icon.

You can call them any time.

1800 737 732

Website icon.

You can visit their website.

www.1800respect.org.au

The Sunny app logo.

1800RESPECT also have an app called Sunny.

It’s for women and girls with disability.

A person using their phone. They have a thought bubble with a violence icon.

Sunny can help you:

  • learn about violence
  • get help
  • tell your story.

A phone icon with an app store on it.

You can download the Sunny app from the:

Lifeline

Lifeline logo.

If anything in this guide has upset you, Lifeline can support you.

A clock with an arrow showing every hour. There is a tick on it, and a phone icon.

You can call them any time.

13 11 14

Website icon.

You can also visit their website.

www.lifeline.org.au

13YARN

13YARN logo.

13YARN is a support service run by and for Aboriginal and Torres Strait Islander peoples.

A clock with an arrow showing every hour. There is a tick on it, and a phone icon.

You can call them any time.

13 92 76

Website icon.

You can also visit their website.

www.13yarn.org.au

National Disability Abuse and Neglect Hotline

A person on the phone. Above is a disability icon with a warning symbol on it.

You can use this hotline to report:

  • violence against people with disability
  • someone treating a person with disability badly.

A clock with an arrow showing every hour. There is a tick on it, and a phone icon.

You can call them.

1800 880 052

A calendar with Monday to Friday, and a clock with 9am to 7pm.

They are open:

  • 9 am to 7 pm
  • Monday to Friday.

NDIS Quality and Safeguards Commission (NDIS Commission)

A group of people with disability with their hands raised.

The NDIS Commission makes sure participants:

  • are safe
  • get good services.

Participants are people with disability who take part in the NDIS.

A person on the phone. They have a speech bubble with a warning symbol in it.

You can contact the NDIS Commission to report someone:

  • using violence against a participant
  • treating a participant badly.

A phone, a calendar with Monday to Friday and a clock with 9am to 5pm.

You can call them.

1800 035 544

They are open 9 am to 5 pm, Monday to Friday.

If you live in the Northern Territory, they are open 9 am to 4:30 pm, Monday to Friday.

Website icon.

You can also report something on their website.

www.ndiscommission.gov.au/contact-us/ makeacomplaint

MensLine Australia

MensLine Australia logo.

MensLine Australia supports men with their behaviour and wellbeing.

A clock with an arrow showing every hour. There is a tick on it, and a phone icon.

You can call them any time.

1300 78 99 78

Website icon.

You can visit their website.

www.mensline.org.au

National Relay Service

National relay service logo.

If you need support to speak or listen, you can use the National Relay Service.

A clock with an arrow showing every hour. There is a tick on it, and a phone icon.

You can call them any time.

1300 555 727

A speech bubble with two phones in it, one of them has a cross and the other one has a tick.

Then you can tell them what phone number you want them to call.

Website icon.

You can also visit their website.

www.relayservice.com.au

Translating and Interpreting Service (TIS)

Translating and Interpreting Service logo.

If you speak a language other than English, TIS can help you:

  • talk to someone
  • understand what they are saying.

A clock with an arrow showing every hour. There is a tick on it, and a phone icon.

You can call TIS any time.

131 450

Website icon.

You can visit their website.

www.tisnational.gov.au